Five years and eight months at Microsoft, July 2016 to March 2022, promoted through four roles: Windows Infrastructure Engineer, Azure Infrastructure Technical PM, Field Service Technical PM II, and Sustainability Technical PM II.
Company
Microsoft
Timeline
July 2016 to March 2022
Role
Technical Product Manager II
Role: Senior Product Manager
Four chapters in one. Windows: Python and C/C++ tooling to diagnose and optimize OS infrastructure. Azure Capacity: global expansion strategy across 250+ clusters. Dynamics 365 Field Service: Resource Scheduling Optimization moved to multi tenant Azure. Cloud for Sustainability: Scope 1 to 3 carbon accounting workflows for enterprise pilots.
Challenge
Each role inherited a system at its limit: manual triage on Windows infrastructure, Azure capacity that could not keep pace with demand, single tenant scheduling infrastructure that did not scale, and emissions data scattered across a dozen Azure and ERP sources.
Results
Automation tooling reduced manual triage 25%. Capacity strategy across 250+ clusters increased deployable capacity 15%, and a telemetry backed utilization model reclaimed about 4M vCPUs, unlocking about $40M in revenue capacity with no new hardware. The RSO migration to multi tenant Azure cut infra costs 30%, tripled tenant capacity, and held six nines availability. Sustainability workflows lifted automated emissions calculations from 30% to 75% across five enterprise pilots and cut reconciliation discrepancies about 30%.
USD in revenue capacity unlocked
vCPUs reclaimed
