About me

I'm Jonathan Jules, an AI native platform builder.

Ten years of product and engineering across cloud, AI, and enterprise SaaS at high growth and big-tech companies, on an electrical engineering foundation.



I'm Jonathan Jules, an AI native platform builder.

Ten years of product and engineering across cloud, AI, and enterprise SaaS at high growth and big-tech companies, on an electrical engineering foundation.



My Experience

12-26

2024 to Present

Full-time

Senior Product Manager, Regulated Markets

ServiceNow

Own product for the GCC and NSC regulated cloud portfolio. Migrated 800+ government customers to Azure Government, set the regulated GenAI strategy, and built the compliance by design model.

2022 to 2023

Full-time

Senior Product Manager

VidMob

Led the creative intelligence platform 0 to 1, the Meta, Snapchat, and Google integrations, and the SSO, RBAC, and workspace architecture. Contributed to $30M in platform ARR growth.

2021 to 2024

Part-time

Product and Interview Coach

Pathrise

Coached 100+ fellows into product roles at FAANG and beyond on a contingency model. Built the intake screening criteria and ran progressive coaching across mocks, resume, positioning, and negotiation.

2021 to 2022

Full-time

Technical PM II, Cloud for Sustainability

Microsoft

Standardized Scope 1 to 3 carbon accounting workflows across five enterprise pilots, lifting automated emissions calculations from 30% to 75%. Merged 10+ Azure and ERP sustainability sources into one data model, cutting reconciliation discrepancies about 30%.

2020 to 2021

Full-time

Technical PM II, Dynamics 365 Field Service

Microsoft

Moved Resource Scheduling Optimization from single tenant to multi tenant Azure, cutting infra costs 30%, tripling tenant capacity, and holding six nines availability. Redesigned travel time retrieval with direct Azure distance matrix calls, reducing scheduling latency about 20%.

2018 to 2020

Full-time

Technical PM, Azure Capacity

Microsoft

Executed global capacity strategy across 250+ clusters, increasing deployable capacity 15%. Built a telemetry backed utilization model that reclaimed about 4M vCPUs, unlocking about $40M in revenue capacity with no new hardware.

2016 to 2018

Full-time

Infrastructure Engineer, Windows

Microsoft

Engineered Python and C/C++ tooling to diagnose and optimize Windows OS infrastructure, reducing manual triage 25%.

2015

Engineering

Electrical Engineer

Intel

Ran hardware and firmware reliability testing, validating next generation controller and interface modules.

2014

Engineering

Electrical Engineer

UTC Aerospace Systems

Tested control loop systems, designed fiber optic cabling in AutoCAD, and built a component derating analysis tool.

2012

Engineering

Optics Engineer

East Coast Optical Technologies

Helped design and assemble a radiological imaging camera, running MATLAB laser experiments to map radiation in 3D.

Credentials

M.S.

Electrical and Computer Engineering

Binghamton University (SUNY)

Master of Science, concentrations in power electronics and electro-optics.

B.S.

Electrical Engineering

Binghamton University (SUNY)

Bachelor of Science. The engineering foundation under a decade of product work.

CSA

Certified System Administrator

ServiceNow

Now Platform administration: instance configuration, user and access management, and workflow fundamentals.

MCSA

MCSA: Cloud Platform

Microsoft

Earned through Exam 534, Architecting Azure Solutions, and Exam 533, Implementing Azure Infrastructure.